Loft

Reviews

• Peter D.

  star star star_border star_border star_border 21 August 2026

  This place is almost everything that's wrong with the intersection of dining out and technology. But the chicken fingers are OK.
  
  There are iPads at every single table, propped up at eye level at every single seat. There is no option to order with a human...which is fine I suppose, I'm sure they're just trying to be efficient (except for the fact that just about all the food that sounds worthwhile has to be eaten with your hands, and touching the same screen as hundreds of customers before you before doing so isn't that appetizing).
  
  However, there's also no option to enter in specific requests. For instance, chicken fingers come with honey mustard or barbecue sauce, and goddamnit I want both.
  
  Why not just ask the people who brought the food out, you ask? I did think of that, but after two of them just didn't bring it out I just gave up. I was willing to pay for it too, but I imagine that because you prepay (the tip too) before you get your food, and there's no way to open up another transaction and get me some damn barbecue sauce anyway.
  
  In addition, there's no option to move the iPads out of the way, so you can't see the face of the people you're dining without standing up or ducking to the side of the colorful flashing advertisements on the screen in front of you.
  
  Call me old-fashioned, but I like to actually look at my wife's face during meals. She on the other hand, would rather stare at the colorful flashing advertisements on the screen in front of her than look at me (and who can blame her).  
  
  In closing, the guacamole is drastically overpriced, given the fact that the old, stale tortilla chips are not the ones in the photo on the iPad image of guacamole. This false advertising cannot stand.
  
  This concludes me shaking my old, liver-spotted fist at the new-fangled airport cafe.

• Christi K.

  star star star_border star_border star_border 20 August 2026

  The whole order and pay plus tip before receiving your food from the iPad is crap. The quality of food being served is awful. The wait staff was friendly, yet we received our meals before our coffee.
  
  My boyfriend and myself both returned our meals. He ordered the brioche french toast which was flat and mushy and my cheddar and mushroom omelette was over cooked, tasted like a hard sponge and my toast was not toasted. Got another order and wasn't much better than the last. My boyfriend decided to just get his money back.
  
  Airport prices for awful food. Worst I've seen.

• Rick F.

  star star_border star_border star_border star_border 12 August 2026

  The pictures on the menu screen are very misleading.
  
  The plus...the service was good.

• Margaret O.

  star star star star star_border 5 August 2026

  A lot of haters posting reviews here
  Well,after passing through customs stopping here for a snack and a drink.Although I ordered on the tablet,staff was friendly and helpful.Just a pit stop on the way to your flight.Does the job,nothing spectacular but nothing to hate on either.

• Mischita H.

  star star star_border star_border star_border 30 July 2026

  This place gives me mixed feelings.
  At the outset, the concept is very modern and an attempt to he tech savy.
  
  It appears to be self seating and first come first served.
  
  Each of the tables have ipads to place your order complete with the ability to pay for your order.  It is very hands off. The tables also have sockets and USB ports for electronic devices, etc.
  
  The upside is that you can order when ready, the downside is that you pay for your order including tip first. What if service is great and I would have tipped more? What if I wasn't satisfied with my order?
  
  It wasn't very busy so I was able to wave someone down for questions, etc. No problems here.
  
  The food is pricey as to be expected in airport.
  My order didn't come sans blue cheese per my request but the salad was still edible.
  
  Overall ok. I may or may not come back...depends on of I have a long layover in this terminal again.